About Us
Right Time chooses to be your Right Time at any time, providing you the right medical services no matter the time. We are passionate about healthcare, and pride ourselves in providing top quality services anytime, anywhere and in any circumstance. We support clients in difficult, unusual, last-minute emergencies, and even in remote areas, anytime, any day, day and /or night. We supply specialist nurses of all grades and experiences.
We do not just do last-minute supply of nurses and agency staff to your organization, we work and partner with you in providing tailored services and putting in well-planned healthcare services as required to suit all your needs.
Mission
At Right Time Medical, our mission is to provide compassionate and personalized care services that empower individuals to live with dignity and independence in the comfort of their homes. We are committed to delivering exceptional domiciliary, live-in, respite, supported living, night and companionship care, tailored to meet the unique needs of each client and their families.
Vision
To be the leading provider of home care services, recognized for our unwavering dedication to enhancing the quality of life for those we serve. We strive to set the standard for excellence in domiciliary care, live-in care, respite care, supported living, night care and companionship care, fostering a community where every individual receives the support they need to thrive in their own home environment.
Our Goal
Client-Centered Care: Continuously prioritize the individual needs and preferences of our clients, ensuring their comfort, safety, and well-being remain at the forefront of our services. Exceptional Service Quality: Maintain the highest standards of care excellence by investing in ongoing training, technology, and best practices to consistently deliver superior domiciliary, live-in, respite, supported living, night, and companionship care.
Core Values
Community Engagement: Foster strong relationships within the communities we serve, collaborating with local organizations, healthcare providers, and stakeholders to promote awareness, access, and inclusivity in home care services.
Employee Development: Cultivate a supportive and inclusive work environment where our caregivers are valued, respected, and empowered to grow both personally and professionally, ensuring they have the tools and resources to provide exceptional care.
Innovation and Adaptability: Embrace innovation and adapt to evolving industry trends, technology advancements, and client needs to remain at the forefront of the home care sector, continuously enhancing the effectiveness and efficiency of our services.
Compassion: We approach every interaction with empathy, kindness, and understanding, recognizing the inherent dignity and worth of each individual.
Integrity: We uphold the highest ethical standards in all aspects of our work, fostering trust, transparency, and accountability in our relationships with clients, caregivers, and partners.
Respect: We honor the unique perspectives, backgrounds, and beliefs of our clients and caregivers, treating everyone with dignity, courtesy, and respect.
Excellence: We are committed to excellence in everything we do, striving for continuous improvement, innovation, and quality in our care services.
Collaboration: We believe in the power of teamwork and collaboration, working closely with clients, families, caregivers, and partners to achieve the best possible outcomes and enhance the overall well-being of those we serve.
People – It’s all about people! A company is only as good as the people it employs. That’s why we’re dedicated to finding the best talent for our clients, the best careers for our candidates and to giving our people the opportunity to reach their full potential.
Integrity – Everything we do is guided by a strong set of moral and ethical principles that ensure fairness and respect for all. By operating to the highest professional standards we build trust with our clients, candidates, suppliers and employees because good just isn’t good enough, we strive for excellence in everything we do. We have an unfaltering commitment to deliver the best service to everyone.
Knowledge – We are experts in our specialist areas and of talent acquisition techniques. We partner with our clients to gain a deep understanding of their business, culture and the behaviours that lead their people to success. We constantly seek to improve our knowledge and to find better ways of working.
Passion – We take great pride in what we do and what we have already achieved. We’re passionate about making a difference to our clients, candidates and employees. We create a positive, energizing and fun environment.
Success – What we do, we do well. We have a winning culture, set high standards and go the extra mile to deliver results. We have a clear line of sight to our objectives and how we will get there. We succeed as a team and celebrate together when we do.
Service Recipient Says
Excellent, caring rest home. Staff are very efficient and pleasant, management very good and approachable. The meals are excellent. General cleanliness is good.
George Stone
Right Time Medical gave me excellent care over an 8-week period. The management is very skilled and knowledgeable, well organized, sympathetic, and flexible in operations.
Bob Freddie
Right Time Medical is a very well-run care agency with excellent carers. They are punctual, courteous and well-trained. Communication is always excellent and we can get hold of them at any time.
Betty Muller West Sussex